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Guest Reviews

 
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The opinion of our guests is fundamental to know and improve their needs.
We have sent the questionnaires to all who have booked directly on our website. All comments if authorized by the author will be published.
The management can reply to clarify what happened.

Total

9.5
Based on
26 reviews

Score breakdown

Quality of Guest Room: 9
Cleanliness of Guest Room: 8.7
Helpfulness of front desk staff: 9.4
Quality of breakfast: 9.3
Intent to Recommend: 9.2
Ruud
Holland
27 May 2014
Very good service, friendly staff and excellent dinners.
9
Mariateresa Martini
Italy
27 May 2014
HOTEL STREPITOSO!!!!!!! NON SAPREI DIRE COSA MANCA COMPLIMENTI
10
Peter Dabernig
Austria
27 May 2014
Einfach ein Traumurlaub. Vielen Dank Im September gleich nocheinmal.
10
Anonymous
Switzerland
19 May 2014
Il cliente non ha lasciato un commento
9
Johann Thurner
Austria
13 May 2014
Sehr herzliches und freundliches Personal im gesamten Hotel.Exklusive Küche und hervorragender Service. Toller Meerblick und sehr gepflegter Strandbereich. Wir kommen wieder.
8
Gerda Geyer
Germany
13 May 2014
Il cliente non ha lasciato un commento
10
Graziano Cibin
Italy
07 May 2014
Accoglienza molto cordiale e disponibilità con personale molto professionale.
9
Anonymous
Switzerland
07 May 2014
Great experience and excellent food.
9
R. Bauer
Germany
29 Apr 2014
Sehr angenehmer Kurzurlaub über Ostern. Sympathisches und kompetentes Personal und toller Service. Sehr gutes Frühstück und Restaurant. Das Hotel können wir uneingeschränkt weiterempfehlen.
10
Ruth F.
04 Oct 2013
Danke für eine schöne Zeit in Ihrem Haus. Ihnen allen eine wunderschöne arbeitsfreie Zeit nach einem langen Sommer. Mit freundlichen Grüßen Ruth F.
10
Anonymous
UK
02 Oct 2013
Fantastic break for our 25th Wedding Anniversary. Great location, superb beach and we also visited Venice, Lake Garda & Verona. Staff at the Hotel Park Brasilia are really friendly and the whole experience is relaxing. The restaurant is superb for dinner with four courses and a great choice. Breakfasts are fantastic too. We'll probably come again for our 26th anniversary...
10
Knopp Dieter
Germany
30 Sep 2013
Harmonische Atmosphäre, vorbildlicher Service im gesamten Haus.
9
Richard Gerstner
Germany
26 Sep 2013
Auch bei meinem zweiten Aufenthalt war ich sehr zufrieden mit Ihrer Küche und dem überaus freundlichen und hilfsbereiten Personal. Ich komme wieder.
6
Natalia
Russia
19 Sep 2013
Very old equipment of the bathroom. Tiny bathroom. No bidet. Weighted down mattress. Everything else was good. Personnel is excelent. Restaurant excellent. Beach is excellent. Overall experience - good.
8

Dear Mrs. Natalia

Thank you for taking the time to write a comment about the accommodations you received at our Park Hotel Brasilia. We are deeply concerned that our room condition did not meet your expectations; please accept our sincere apology. Guest satisfaction is the goal of our management: we can assure you that if you had contacted our front desk, we would have done our best to change your room in order to meet your needs.

Mrs. Natalia, we are honoured that you chose our hotel, and we will continue to do our best to be worthy of your selection. We look forward to a future opportunity to better serve your lodging needs.

Yours sincerely

Customer Care - Park Hotel Brasilia

Jean-Pierre Baumgartner
Switzerland
17 Sep 2013
Our week was a wonderful experience. Everything was exactly as we could dream of. We are coming back next year at the same time : 1st week of september ! Thank you all.
10